Insurance Questions
Most people want to know: Can I use my insurance? The answer depends on your insurance plan:
Out of Network:
Our services are considered “Out of Network” with all insurance plans. What this means:
Clients pay for services at the time of service. For some insurance companies, (such as BCBS, MVP, and Aetna, Cigna, to name a few), the claim can be submitted by us electronically as a courtesy at no additional cost to the client. This allows for faster and more accurate processing of your claim. Ask if I can do the same for your insurance company!
Alternatively, I can provide a “Superbill” with all the necessary information on it and you send it to your insurance company for reimbursement, usually accompanied by a brief form. If you are owed any reimbursement, the insurance company will typically send it directly to the client.
If you have out-of-network benefits you can check to see if my services will be reimbursed under your plan.
1st Step: Once you’ve received the pricing grid from us, you’ll want to ask your insurance company:
“What are my mental/behavioral health outpatient office visit benefits?”
“What is the allowed amount for these CPT Codes: 90791, 90837, 90834, 90832”
“How does the allowed amount differ from the billed amount?”
“Will I have a deductible, co-pay, or co-insurance due? If yes, is that different than what I am used to paying with participating (In-Network) providers?”
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Sarah Linder is a Licensed Clinical Social Worker (LCSW) in the state of NY. This licensure allows LCSW’s to diagnose and treat mental health conditions. You may check https://www.op.nysed.gov/verification-search to find all eligible LCSWs.
Payment
Payment is due at the time of services. We accept cash, checks and most major credit cards through a PCI Compliant platform. Please email [email protected] for more information or submit a request form for services. You will receive a Financial Informed Consent clearly outlining all costs so there are no surprises!
Cancellation Policy
Your session block of time has been reserved especially for you and can be anywhere from 30-90 minutes in length. Often with late cancellations we cannot fill that time slot on time to make up for the lost revenue. Late cancellation or no-show fees will apply to all clients, please read financial informed consent packet for more information.
We try to be fair and flexible with clients when there are acute illnesses and severe and sudden weather related issues keeping you from attending/cancelling your appointment on time, however, we appreciate as much notice as possible and offer telehealth sessions as an alternative option.
Thank you for supporting our small business!
Any Other Questions
Please contact us for any additional questions you may have. We look forward to hearing from you!
